Financial assessment

"I'd like to know how you work out what I need to pay towards my care."

About financial assessments

Do you want to continue living at home?

We know it's important to stay independent for as long as possible, in your own home.

Financial assessments are a way for us to understand your financial situation.

We use them to calculate:

  • whether you qualify to receive any money from us towards your care costs
  • how much, if any, you can afford to contribute yourself.

You don’t have to be assessed if you are a self-funder. This is someone who pays for 100% of their care and support costs, including any services received from us. This is usually a long-term arrangement.

How it works

There’s a process that we must follow before we can carry out a financial assessment:

  • Needs assessment


    You'll have a needs assessment so we can identify what:

    • your care needs are (often referred to as 'eligible needs')
    • kind of care and support you need.

    Learn about needs assessments

  • Care and support plan


    Your needs assessment will give us an idea of the care and support you need, and we’ll be able to estimate how much it will cost.

    The cost of your care and support is known as your ‘personal budget.’ You will not have your personal budget amount confirmed until your financial assessment has been carried out.

    You can, however, use the amount we estimate to put together a care and support plan - we’ll help you to do this.

    The plan will show us how you intend to use the money to meet your care needs, and will be used alongside your financial assessment to confirm your final personal budget amount.

    More about care and support plans

  • Financial assessment


    Once we have an idea of how much your personal budget will be, we will then carry out your financial assessment. There are 4 different financial assessments - the one you have depends on the type of care you need.

    This will look at your financial situation and work out if you can afford to pay anything towards your personal budget. Most people must contribute something towards their care, and some are required to pay the full amount.

  • Confirmation of your personal budget


    We'll look at your care and support plan to check we are happy with how you have planned to spend your personal budget. We’ll then approve it and confirm the final amount for your personal budget in writing.

    Read more about personal budgets and direct payments

Types of assessment

The type of financial assessment you’ll have, and the information you’ll need to supply to us, depends on whether you’ll be receiving care at home or in a residential home. There are 4 types of assessments:

Living at home

You’ll have this if your care and support plan details that you will receive care while living in your own home.

Learn more about the living at home financial assessment

Respite stay in a care home

You’ll have this if you need to stay in a care home for a short time, for example, while your carer is taking a break or you are recovering from a hospital stay.

More about the respite stay in a care home financial assessment

Temporary stay in a care home

You’ll have this if you need to stay in a care home on a temporary basis and you have used up any respite stay allowance you have allocated within your care plan.

Read about the temporary stay in a care home financial assessment

Long-term stay in a care home

You'll have this financial assessment if you are moving into a residential care or nursing home on a long-term basis.

Find out about the long-term stay in a care home financial assessment

COVID-19 info

Due to the COVID-19 pandemic, we will carry out assessments using an online chat facility, such as Microsoft Teams or WhatsApp.

If we need to visit your home: we will carry out a COVID-19 risk assessment and anyone visiting you will take a lateral flow test before they arrive.

At your home: they will observe social distancing rules and wear appropriate PPE (personal protective equipment), including a face covering.