Adult carers

"I need advice and information to help me in my role as a carer."

Planning for an emergency

Are you an adult caring for somebody?

The 'Carers UK Digital Resource' is the best place to find valuable advice and information to support you in your caring role, making day-to-day life easier.

If you are aged 18 or over and are responsible for caring for someone who lives with you, it is important to consider what would happen if you are caught up in an emergency and unable to carry out your care duties. You can do this by creating an emergency cover plan so you know the person you care for would be kept safe if a situation occurs. You should also carry a carer’s emergency contact card.

Emergency cover plan

Once you have had your carer's assessment, a member of staff from community services will help you to create an emergency cover plan. This includes the following information:

  • details of the person you care for
  • the things you do to help them
  • names of family or friends who can help care for them in an emergency situation.

The member of staff will also carry out any required risk assessments to make sure our emergency team are aware of any potential risks, such as a dog, when they are entering your home without you there.

The emergency cover plan is kept on record by our community services team. The emergency contact details will be passed to our lifeline service (this is a free service - you do not need to subscribe to lifeline).

Updating your personal details

If you need to update any of the details on your cover plan, such as your address or details of emergency contacts, please contact the Community Support Team.

Emergency contact card

There is a 24-hour telephone number on the card that connects to one of our lifeline operators (you do not need to be subscribed to the lifeline service). The operator will alert your emergency contacts and inform them that the person you care for is on their own or may need their support.

If none of your contacts are available, then as a backup option, the emergency cover team would be contacted to make sure the person you provide care for is kept safe. We can only support cared for people, so please make sure you make alternative arrangements for any children aged 15 or under.

Please note: the community support team can provide up to 48 hours emergency care cover (72 hours over a bank holiday). If you are unable to resume your carer duties after this time, the adult social care team will arrange respite cover.

Replacement cards

If your carer's emergency contact card has been lost, stolen or is damaged, please Carer’s Support Service to let us know and request a replacement card.

Please note: your existing card will be cancelled and you will be issued with a new card and card number.

Free entry to tourist attractions

If you have a carer's emergency contact card, you'll get free entry to the following leisure attractions when you are accompanying the person you care for:

Sewerby Hall and Gardens

Situated on Sewerby cliff tops with spectacular views over Bridlington, Sewerby Hall and Gardens offers something for everyone:

  • Grade 1 listed hall
  • award winning gardens
  • Sewerby Zoo, featuring domestic and wild animals, such as pygmy goats from Africa and llamas from South America
  • 50 acres of early 19th Century parkland.

Visit the Sewerby Hall and Gardens website for more information.

Burnby Hall and Gardens

Located in Pocklington, Burnby Hall Gardens and Museum is a great place to visit for a day out. Features include:

  • 8 acres of gardens that are home to a national collection of over 80 varieties of hardy water lily
  • The Stewart Museum that houses a fascinating collection of artefacts gathered by Major Stewart on 8 world tours between 1906 and 1926
  • children's playground
  • the Lilypad cafe with afternoon teas and freshly ground coffee.

Visit the Burnby Hall Gardens and Museum website for more information.

East Riding Leisure

A range of activities are offered in our leisure centres across East Riding, including:

  • gym
  • swimming
  • exercise classes.

Visit your local leisure centre website for more information.

Bridlington Land Trains

These novelty trains operate along the promenades in Bridlington and are a perfect way to take in the views of the bay and harbour.

Visit the East Riding of Yorkshire Council website for more information.

COVID-19 information

Due to the COVID-19 pandemic, we will carry out assessments using an online chat facility, such as Microsoft Teams.

If we need to visit your home: we will carry out a COVID-19 risk assessment and anyone visiting you will take a lateral flow test before they arrive.

At your home: they will observe social distancing rules and wear appropriate PPE (personal protective equipment), including a face covering.

Sewerby Hall and Gardens
Cherry Cottage
2 bed
Bed hoist
Level access shower
Free Wi-Fi

Available for 3 or 4 nights.

South Cliff Holiday Park
Carers Caravans
3 bed
Coastal location
Entertain-ment complex
Free Wi-Fi

Available for 3 or 4 nights.