Care and support plans

"I’d like to understand how my care and support will be planned."

Creating your care and support plan

Do you want to continue living at home?

We know it’s important to keep your independence and stay living in your own home for as long as possible.

We’ve put together some great advice, along with details of many services and support groups that can help you with this.

Once we have carried out a needs assessment for you - and we understand your care and support needs, we’ll help you to create a care and support plan.

Step 1: Your appointment

We usually begin to discuss your care and support plan at your needs assessment appointment and it may be recorded at that time too.

Alternatively, we may leave information with you to read over and formalise your plan at a later date.

In that situation, we’ll make an appointment for a support worker from the adult social care team to meet with you and record your care and support plan. We normally visit you at your home, or a venue of your choice.

Having someone to support you

If you find it hard to understand things or explain your views and wishes, don’t worry. You can ask a family member or friend to be with you for your care and support plan appointment. They can also take notes for you.

If you don’t know someone who can help, you can ask us to arrange for an independent advocate to support you during your assessment. An independent advocate is a trained professional who can help get your opinions heard.

Step 2: What we'll discuss

Your support worker will talk about many areas of your life so they consider:

  • services we provide that could help you
  • local support available from community groups, charities and volunteer helpers.

We recommend that you take some time prior to your appointment to think about:

  • your personal goals
  • what you want to achieve on a daily basis.

Here are some examples of the topics your support worker will cover:

Living well

Your plan could include ways to help you stay independent and do the things you enjoy. This could be:

  • trying different aids or equipment to make daily tasks easier
  • adapting your home to make it easier to move around it
  • supporting you to get out and about, such as to do your shopping or doing things outside your home
  • learning new skills, such as using computers and social media so you can communicate better with your support network
  • help to join local groups, such as arts and crafts sessions, book clubs or coffee chats.

You could also consider things you could do to try and reduce your needs from getting worse, like eating for good health or staying active.

Safety around your home

To help you stay safe at home, we might suggest equipment such as:

You might also need home adaptations, such as:

  • grab rails
  • ramps
  • a stair lift
  • wider doorways.

Care in your home

Your assessment might show that you need a care worker to support you with things like:

  • washing and dressing
  • using the toilet
  • preparing meals
  • taking medication.

Take a look at how you can stay safe in your home and continue to look after yourself.

Moving to a new home

If you are finding it difficult to manage in your own home, or would prefer to move somewhere more suitable for your current or future needs, we can help you find the accommodation that works best for you.

There are various options, such as:

Take a look at housing options on our care services directory

Step 3: Review and approval

Once your care and support package has been recorded and signed by you, a senior social worker or team manager will review and approve it.

Your adult social care worker will then contact you to let you know it has been approved. A copy of the plan will be given to anyone involved in your care, such as your carer or doctor.

Please note: the information that you provide in your care and support plan is confidential. We will need your permission before we can share it with anyone.