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Our teams

There are a range of ways to get in touch with us depending on the nature of your enquiry.

Adult social care team - emergency contact

If you need to talk to someone urgently outside of normal office hours (Monday to Friday, 7.30am - 5pm), you can contact our emergency duty team.

They are available:

  • Monday to Thursday, 5pm - 7.30am the following morning - to provide overnight cover
  • Friday, 4.30pm to Monday, 7.30am - providing 24 hour cover at the weekend
  • throughout Bank Holidays.

Call adult social care on 01377 272410

Please note: a telephone operator will answer your call and take your details. They will pass them to the emergency team who will return your call as soon as possible.

There may be times when they are dealing with a number of enquiries or carrying out an urgent assessment - you'll be advised on any potential delays when you call.

Adult safeguarding team

Everyone has a right to live their life free from abuse or neglect. If you are, or someone you know is, being abused, or at risk of abuse, please contact us to report your concern.

Find out how to report adult abuse or neglect

Lifeline and response team

If you are a Lifeline user, or interested in using this service, here are some links that may help:

You can also contact us by either of the following methods:

Send your details via email to lifeline@eastriding.gov.uk

Call the lifeline team on 01482 396040