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"I’d like advice to help me manage my hospital stay."
Going into hospital can be a daunting feeling, especially when you don’t know what to expect. Here are some useful things to know about your hospital stay.
When you arrive at your hospital ward you’ll be greeted by a member of staff and shown to your bed. They’ll be able to help you with any questions you might have. They will also show you:
They’ll also ask you:
Your nurse or doctor will explain the:
You should be fully satisfied that you have received enough information before giving consent for them to go ahead with your treatment. Make sure to ask any questions you have!
You will be given food and drink during your hospital stay (as long as it doesn’t affect your treatment).
There is a choice of food for all your main meals, and hospitals will cater for:
If you need help with eating and drinking, please let the ward staff know.
At some hospitals, voluntary workers visit the wards with a selection of snacks and sweets for you to purchase, or you can visit the hospital shop if you are able.
Most hospitals have a television, radio and phone service provided by an external provider. You may have to pay for this service. If you would like to access this service, please ask the nurse in charge when you are on the ward.
If you have a condition due to dementia, such as a memory or cognitive impairment, you can ask for a Butterfly champion from the Butterfly Scheme to help you while you are in hospital.
The champion will work alongside the hospital staff involved in your care to:
If the Butterfly Scheme is available in your hospital it is usually offered to you when you are admitted. However you can access it at any time during your stay, just ask to speak to the Butterfly champion. You can find out more on The Butterfly Scheme website.